Assertiveness Awareness

This Course is designed to assist individuals to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients and personal contacts in a way that is productive yet maintains and improves relationships.

Learning Outcomes:

  • Different Types of Behaviour
  • Causes and Effects of Behaviour Types
  • Assertiveness and You
  • Personal Communication Styles
  • Getting Our Thinking Right
  • Body Language and Assertiveness
  • Saying the Right ThingsStarting to be More Assertive

This Assertiveness Awareness course is delivered in 3 hours

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Health & Social Care Training by Kate Hird